Last updated 18th November, 2016

Thanks for visiting Earth Changers! The privacy policy describes what information we collect and how it's used and shared. If you have any comments or questions, please feel free to contact us at info [at] earth-changers [dot] com.

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Core Principles

As per our Manifesto, Earth Changers is about adventure, connection and integrity. We focus on our mission to highlight and promote the best tourism for sustainable development worldwide, for you and our partners to engage and connect.  Our values are to be responsible and transparent, which counts for your data and privacy too. We're not in the business of selling personal information.

We don't ask for your personal information unless we need it to provide our services to you, or share it unless you've specifically allowed it, or as necessary to provide our services.

We appreciate that when you use our services, you trust us with your personal information: We take that responsibility seriously. This Privacy Policy holds us accountable for protecting your rights and your privacy.


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Data collection

When you use our services, we collect the following information and use it as below:

Account information
We collect your first name, last name and email address in order to provide and keep you updated of our services:

Email updates
We follow a double opt-in system for integrity. When you subscribe, you will receive an email asking you to click a link to reconfirm your subscription. We will only email when we have updates. You can click unsubscribe from any update or email us at any time at info [at] earth-changers [dot] com to ask to be removed and we will confirm your request.

Enquiries
We will also collect information on your preferred travel options. This includes home city, state, country, telephone number and gender as well as preferred destination ('place'), check-in and check-out dates, the number of adults and children who make up your party, and the dates of birth of any children. This information is required to help us give you accurate availability and pricing information about your trip enquiry and contact you appropriately. The required information would only be passed on to our partners in order to provide our services or for you to make a direct booking.

Upon enquiry, you will also receive the double opt-in email updates option as described in 2.2, so you may opt to confirm.


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Communications With Us

When you send us enquiries, emails or other communications, such as through our contact us form, we maintain those communications and their contents so that we may can resolve your requests or otherwise assist you.

We also maintain our communications with our partners in order to provide our services.


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Usage Information

This includes information about your activity on and interaction with our services, such as your IP address, device, browser, and page sequences viewed. This enables us to analyse how our services are accessed and used, to track our performance, and to improve and tailor our services.

Location
Your location information may also be transmitted, depending on the settings of your device.

Cookies
Cookies are small pieces of digital coding text sent to your browser when you visit a site, in order to remember certain information provided and improve the user experience.

We comply with the European Union (EU) Cookie Law privacy legislation that requires websites to get consent from visitors to store or retrieve information from their computer or mobile device. When you first come to our site, you will be asked whether you accept cookies or decline. You can set your browser to not accept cookies, but this may limit usability of the services.

We may use third party cookies, such as Google Analytics to help us analyse and manage performance. Any third party cookie usage is governed by the privacy policy of the third party cookie.


Data Retention

We'll retain your personal information for as long as we need it to provide you with our services.

Information that you submit to us for us to provide services may be transferred to countries other than where you live, or where we or our partners are based (for example, to servers in the US).

You can send an email us at any time to info [at] earth-changers [dot] com to ask to be removed and we will confirm your request. Please note there may be latency in deleting your personal information from our servers and storage and we may retain your information to comply with the law, protect out rights, resolve disputes or enforce our agreements.

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Following The Law

We strongly believe in privacy and transparency.

We may disclose your information to third parties if we determine it is reasonably necessary to comply with law enforcement, protect our rights or prevent fraud or abuse of Earth Changers. We would scrutinize any such request for users information carefully and challenge any that may appear vague or unlawful.

When legally permitted, we would provide users with notice their information has been requested so that they may have an opportunity to challenge any such request.


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Modifications

We may modify this Privacy Policy from time to time and will post the most current version with the date noted.